Privacy Policy

Welcome to Ghana Business Online. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile applications, and services (collectively referred to as the “Platform”).

By using Ghana Business Online, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register or use our platform, we may collect:

• Full name
• Email address
• Phone number
• Location information
• Business details (for sellers)
• Profile photos or account information

b. Transaction Information

• Products listed or purchased
• Messages between buyers and sellers
• Payment-related details (where applicable)

c. Technical Information

We may automatically collect:

• IP address
• Device type
• Browser type
• App usage data
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Provide marketplace services
• Improve platform performance
• Communicate updates and support messages
• Prevent fraud and enhance security
• Personalize user experience
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers helping operate the platform
• Payment processors (if payments are enabled)
• Law enforcement when required by law
• Other users only as necessary for transactions (e.g., contact between buyer and seller)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic and usage trends

You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. User Responsibilities

Users are responsible for:

• Keeping login credentials confidential
• Providing accurate information
• Reporting suspicious activity immediately

7. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

8. Your Privacy Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data (subject to legal requirements)

To make a request, contact us using the details below.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Ghana Business Online is not intended for individuals under the age of 18 without parental supervision. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Ghana Business Online
Email: [info@ghanabusinessonline.com]